Customer Testimonials

Many clients have benefited tremendously because of our exceptional capability, strong desire to help policyholders and the fact that we do more than most other agencies to “make a difference!”


Here are some typical testimonials from our valued customers:


“I was surprised to save nearly 40% on my auto repair facilities. When Holly at ISG said she would save me a significant amount of money, I thought that was the usual puffery. However, ISG delivered and my carrier, Travelers, is a prestigious, Dow-Jones Industrial 30 stock. I couldn’t be happier.”

Automotive Service & Repair - Midland/Odessa.


“As a busy contractor, ISG found me a relatively low premium and more coverage than I previously had. In fact, before ISG, I had some gaps in my coverage that subjected me to a higher degree of risk than was acceptable. Also, I am pleased with their fast, same-day service issuing Certificates of Insurance, since I need over 500 per year. Additionally, ISG is able to assist with Builder’s Risk coverage and provides me with various types of Bonds, when necessary.”  

Contractor - Grand Prairie


“My ISG/Insurance Solutions Group agent asks me to call him on his cell phone, if I have a claim to report…anytime, night or day or day of the week. Then, Tom does a 3-way call with me to the carrier’s Claims Department and helps me ‘navigate the red tape.’ He gets the claim # and intervenes occasionally with the Claims Adjuster to keep things on track and gets my claim paid pronto. I have never had an agent provide this kind of support in the past!”

Quick Lube & Car Wash - Burleson


“When ISG won my business, I was very pleased with the money I saved. However, my agent, Jamie, really explained my coverage in a way that was understandable and now I feel that I finally know a lot more about insurance. He stops by or calls quarterly and, when he presents my renewal policy proposal, he has checked all of the key carriers and brings me the top several options. Therefore, I know I have the best insurance program for a hotel like mine, so I no longer need other agents to bid for my business…it’s taken care of!”  

Hotel - Weatherford        


“As an electrical contractor, my general liability premium is based on payroll dollars spent on employees working in the field. While it’s hard to project in a volatile business climate, the yearend Audit looks at executive supervisors, field salespeople, employees and subcontractors (with and without insurance). I owed a lot of money at the end of the year as a result of the audit, and ISG looked at the detailed Audit financials, coordinated with the carrier and, due to their diligence, actually saved me money!”  

Electrical Contractor – Austin


“I have greatly simplified my life…thanks to ISG! I was able to save a significant amount of money and consolidate all of my business and personal insurance with one agency – ISG/Insurance Solutions Group. I have my general liability, property, business auto, umbrella, workers compensation and group health for my business. Then, I had my agent quote on my home, auto, boat, rental property and life insurance, which realized a greater than anticipated savings! Now, I only have to make one call for all of my insurance needs!”  

Entrepreneur - Irving