Our Core Values
Excellence in Innovation
ISG values pushing the boundaries of technology and delivering innovative solutions to our clients. We strive to stay ahead of the curve by constantly seeking new and creative ways to solve complex problems. By embracing innovation, ISG aims to provide our clients with cutting-edge solutions that drive growth, efficiency, and competitive advantage.
Client-Centric Approach
ISG prioritizes our clients and places their needs at the forefront of our operations. We strive to build strong and lasting relationships by understanding our clients' goals, challenges, and aspirations. ISG is committed to delivering tailored solutions that address specific client requirements, offering personalized support, and maintaining open lines of communication to ensure client satisfaction.
Integrity and Trust
ISG operates with the utmost integrity and values the trust placed in them by their clients. We adhere to high ethical standards, demonstrating honesty, transparency, and accountability in all of our dealings. ISG believes in fostering long-term partnerships built on mutual trust and respect. We strive to deliver on promises, maintain confidentiality, and act with integrity in all aspects of their business.
Downtown Fort Worth, Texas
The ISG Story
2005
Two experienced agents, Tom Neidhardt & Brian Robinson, combine agencies at Nationwide Insurance.
2008
Tom and Brian partnered to start agency and joined a Texas independent insurance group
2014
3,000 customers served
2016
ISG's sister company, ISG United was formed
2020
Tom Neidhardt retired
2010
1,000 customers served
2012
Split from independent insurance group and continued growth in the Texas market
2023
4,500 customers served
ISG represents nearly 200 A-rated carriers per A.M. Best insurance rating service