Terms & Conditions

SMS TEXT MESSAGING PROGRAM

By providing your mobile phone number and opting in, you expressly consent to receive automated and manual SMS/text messages from ISG/Insurance Solutions Group, LLC (“ISG,” “we,” or “us”) regarding your account, transactions, service updates, marketing offers, or other relevant communications. Message frequency may vary but will generally not exceed 10 messages per month.

Message and Data Rates: Standard message and data rates may apply according to your mobile carrier plan.

Opt-Out: You may opt out of receiving messages at any time by replying STOP to any message or contacting us directly at info@isgunited.com. After opting out, you may receive a final confirmation message.

Help: For assistance, reply HELP to any message or contact our support team at info@isgdfw.com.

Consent: Your consent to receive SMS/text messages is not a condition of any purchase or service.

Privacy: We respect your privacy. Please see our Privacy Policy for details on how we collect, use, and protect your information.

Compliance: This SMS program complies with the Telephone Consumer Protection Act (TCPA) and all applicable laws and regulations.

By participating in our SMS/Text Messaging Program, you agree to these terms as part of our broader Terms of Use.

Last updated: July 28, 2025

Please read these Terms of Service (“Terms,” “Terms of Service”) carefully before using the isgunited.com website (the “Website”) operated by ISG/Insurance Solutions Group, LLC (“ISG,” “we,” “us,” or “our”), a Texas limited liability company. These Terms contain important information regarding limitations of our liability and govern your access to and use of the Website.

By accessing or using the Website, you agree to be bound by and comply with these Terms. If you do not agree to these Terms, you may not access or use the Website.

Transparency in Coverage: Machine Readable Files

The Transparency in Coverage Rule requires health insurers and group health plans to make Machine Readable Files (MRFs) publicly accessible. ISG complies with applicable laws regarding MRFs and will provide access to such files as required by law.

SMS/Text Messaging Terms of Service

By opting into SMS from a web form or other medium, you consent to receive SMS messages from ISG. These may include appointment scheduling, reminders, instructions, notifications, billing, and promotional messages. Message frequency varies. Standard message and data rates may apply. For details, see our Privacy Policy. Reply HELP for help. Reply STOP to opt out.

Prohibited Uses

You agree to use the Website in compliance with all applicable laws, rules, and these Terms. You agree not to:

Impersonate or misrepresent affiliation with ISG or its employees, representatives, subsidiaries, or affiliates.
Send unsolicited advertising, spam, junk mail, chain letters, or similar materials.
Engage in conduct that restricts or inhibits others’ use or enjoyment of the Website or harms ISG or other users.
Use the Website to overload, damage, or impair its operation or interfere with others’ use.
Use automated systems (robots, spiders, scrapers) or manual processes to monitor or copy Website content without permission.
Introduce malicious software such as viruses, worms, trojans, or logic bombs.
Attempt unauthorized access, denial-of-service attacks, or other disruptive actions.
Violate any applicable local, state, national, or international laws.

No Warranty

THE WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ISG MAKES NO GUARANTEE THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE.

Availability, Errors, and Inaccuracies

ISG IS NOT RESPONSIBLE FOR ERRORS OR INACCURACIES ON THE WEBSITE, INCLUDING PRICING ERRORS OR SERVICE AVAILABILITY. WE RESERVE THE RIGHT TO CORRECT ANY SUCH ERRORS WITHOUT PRIOR NOTICE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ISG SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR ITS CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
AGGREGATE LIABILITY ARISING FROM USE OF THE WEBSITE SHALL BE LIMITED TO THE AMOUNT PAID BY YOU TO ISG, IF ANY.

Links to Third-Party Websites

The Website may contain links to third-party sites for your convenience. ISG DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR THIRD-PARTY CONTENT OR PRACTICES. USE SUCH LINKS AT YOUR OWN RISK.

Intellectual Property and DMCA Notice

All content on the Website, including but not limited to text, graphics, logos, and software, is the property of ISG or its licensors and protected by copyright and trademark laws.
If you believe your intellectual property rights have been infringed, please submit a notice with:

Your signature (electronic or physical)
Identification and description of the copyrighted work
The URL or location of the infringing content
Your contact information
A good faith statement of belief that the use is unauthorized

Send claims to:

ISG/Insurance Solutions Group, LLC
Legal Department
Email: info@isgdfw.com
Phone: (817) 500-9648
Address: 7640 NE Loop, Ste 99, North Richland Hills, TX 76180

Governing Law, Severability, Dispute Resolution, and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
If any provision is found invalid, the remainder will remain in effect.
Any disputes will be resolved exclusively in courts located in Dallas County, Texas.
You and ISG agree to bring claims only in your individual capacity and waive any right to class or representative actions.

Changes to Terms of Service

ISG reserves the right to modify these Terms at any time without notice. Continued use of the Website after changes means acceptance of the updated Terms.

If you have questions about these Terms, please contact us at:
Email: info@isgdfw.com
Mail: ISG/Insurance Solutions Group, LLC DBA
7640 NE Loop, Ste 99
North Richland Hills, TX 76180